It takes a lot of very smart, hard-working and talented people to provide the level of care that we give to our patients. Tufts Medical Center is an internationally respected academic medical center and we pride ourselves not only on the sophistication of the care we deliver, but the compassionate way in which we provide it. And that starts with our employees.
Under general supervision, this position provides administrative support for department heads and clinical service lines. The position works with multiple constituencies across the hospital and takes a lead role in managing the department/division’s administrative needs, including assisting callers, taking messages, managing calendars, placing purchasing orders and maintaining electronic filing systems. In this role, the Administrative Coordinator will also help to ensure smooth operations of our practices to improve the patient experience.
PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:
Provides administrative support to the Infectious Disease OPAT Program
Reviews lab results, uploads faxes, patient calls
Follows up on patient appointments
Completes general office and clerical work, including filing, mailing, correspondence, copying, ordering supplies
Performs tasks core to the Practice Coordinator role
Assists with special department-wide projects and performance improvement initiatives
Handles sensitive and confidential information
JOB KNOWLEDGE AND SKILLS:
Prior experience working in a clinic or hospital environment preferred.
Ability to manage multiple, simultaneous tasks and prioritize according to established criteria and protocols
Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications. Ability to learn and use Tufts network programs required.
Excellent communications skills, both oral and written.
Strong interpersonal and organizational skills.
Ability to maintain confidential medical information.
High School diploma, with specialized training in business office skills preferred.
2-5 years office experience.
WORKING CONDITIONS/PHYSICAL DEMANDS:
Normal office environment.
All your information will be kept confidential according to EEO guidelines.
AMERICANS WITH DISABILITIES STATEMENT:
Must be able to perform all essential functions of this position with reasonable accommodation if disabled.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Tufts Medical Center reserves the right to modify position duties at any time, to reflect process improvements and business necessity.
Please note that effective October 1, 2021, as a condition of employment at Tufts Medical Center, all employees and new hires must have received their complete dose of the COVID-19 vaccine, unless they have been granted an exemption.