JOB DESCRIPTION: The Business Development Coordinator develops and maintains direct referral relationships in designated target markets, generating and supporting utilization of the facility’s continuum of care. The BD Coordinator organizes, coordinates, and supports community based activities and represents the mission and vision of the organization and facility with utmost professionalism. The BD Coordinator takes a proactive approach to understanding the demographics of the assigned target area, which involves frequent travel to and interaction with communities throughout the state of Alaska.
JOB RESPONSIBLITIES:
Effectively identifies and maintains contact with prospective referral sources
Identifies the needs of prospective and existing customers in the target market areas assigned; establishes a working rapport with potential and existing customers by interacting courteously and supportively.
Efficiently assesses customer’s needs and implements the Customer Oriented Selling process in daily account management.
Obtains information about the changing needs of referral sources and follows through with commitments made to customers.
Promptly addresses requests, complaints, concerns, etc. of referral sources and provides necessary information in a timely manner.
Works diligently to communicate positively with customers; strives to be sought out by referral sources as a valuable resource.
Develops and implements quarterly sales plans that support the organization’s marketing plan; tailors plans to target individual customers.
Identifies and obtains complete, accurate information about potential customers for the organization’s clinical programs.
Prepares for and schedules marketing calls by following the pre-call and visit planning process as set forth in the Customer Oriented Selling process.
Assists in the development and implementation of the organization’s public relations campaigns
Represents the organization as a professional contact through participation in workshops, conferences, health fairs, and tradeshows
Provides facility management with up-to-date information regarding the needs of referral sources and changes in the market.
Working with Director of Business Development, develops travel/trip planning, and marketing plan execution strategies.
Documents weekly business development source contact utilizing the Med Series system
Actively participates in quarterly Business Development meetings; contributes to the overall strategy and goal development plans.
Assists the Director of Business Development and other team members in carrying out marketing activities as assigned
Performs other duties as assigned.
Qualifications
EDUCATION/EXPERIENCE: This position requires a Bachelor’s Degree. Preferred fields include Social Work, Counseling, Nursing, Marketing, Public Relations, or Sales. Experience in health care business development with measurable results and knowledge of behavioral health is strongly preferred. Personal vehicle with a valid State of Alaska driver’s license is required.
KNOWLEDGE/SKILLS:
Able to frequently travel to assigned areas; may include one or more overnight stays
Able to work a variable work schedule, which may include evenings and weekends
Ability to perform assignments with minimal supervision;
Ability to work successfully under highly stressful conditions;
Ability to make sound, independent judgments based on scientific and/or ethical principles;
Capability of adapting to varying workloads and work assignments on a constant basis;
Effective comprehensive reading skills, strong communication skills - both written and verbal.
Must have a working knowledge of computers.
MINIMUM REQUIREMENTS OF THE POSITON:
Must be able to complete new hire requirements such as State of Alaska Background Check and Drug Testing.
Must be able to demonstrate special training, knowledge and skills specific job and/or program specific competency within the first three (3) months of training.
Must complete all mandatory in-services annually.
Must be tested for Tuberculosis with a PPD skin test or chest x-ray upon hire; PPD skin test required annually or chest x-ray annually thereafter.
