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Child Care Aware of Missouri's mission is to raise the quality of early child care educational experiences in Missouri by improving child care services - through training, education, quality standards, coaching, and business support. We are a statewide child care resource and referral agency.


  • As part of this grant funded position, CDA Scholarship Project daily operations include:
  • Management of daily operations and supervision of the CDA project and its staff, ensuring deliverables of all contracts and grants are accomplished within prescribed time frame and funding parameters.
  • Communication with and management of CDA Scholarship participants' accounts.
  • Data collection and review in relation to the CDA credentialing process.
  • Daily support of CDA Scholarship participants via phone and email.
  • Communicate the components and value of the CDA Scholarship Project via phone and email.
  • Use CDA Scholarship Project database to maintain all participant data, including applications, contracts, forms, reimbursements, and invoices.
  • Provide coaching/counseling and resources to participants toward completion requirements of the CDA project throughout their enrollment.
  • Provide outstanding customer service including phone calls and emails answered in a prompt, courteous and polite manner with a positive and unbiased tone.
  • Assist in implementation of customer service software such as texting, surveys and social media testimonials.
  • Promote the Mission, Vision and Why of Child Care Aware of Missouri.
  • Engage in other duties, as assigned.
  • Reports to the Assistant Director of CDA Scholarship Project
  • BA/BS in early childhood education, child development, or closely-related field
  • At least 2 years of experience in early childhood management, customer service or work in higher education
  • Experience with the Council for Professional Recognition and the Child Development credential preferred
  • Strong creative and professional writing skills
  • Excellent interpersonal and communication skills in both program and outreach settings, to include active & reflective listening, listening without judgment, and patience
  • Excellent organizational skills with strong attention to detail and problem-solving abilities
  • Drive to make a difference in the life of children and families
  • Independent and self-motivated, able to comply with and enforce deadlines in adherence to project specifications
  • Energetic team player with strong ability to work in a fast-paced environment
  • Capable of handling multiple tasks with competing priorities under minimal supervision
  • Able to think critically and exercise independent judgment and discretion
  • Results-oriented and solution-focused with a problem-solving attitude
  • Proficiency with Microsoft Office products Ability to lift 30 pounds
  • Benefits include:
  • Company contribution to 401k vested 100% at time of hire.
  • Company paid medical, dental, vision, long term disability and life insurance with a small employee copay.
  • Accrue 2 weeks vacation and sick time during first year.
  • Flexible schedule. (Company paid benefits add approximately $8,800 in value to the total compensation package.)

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