ABOUT WESTGATE RESORTS Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!
Job Description
To process documents with new owners of Time Share Property and have a working knowledge of the legal documents associated with the purchase of Time Share Property. To manage and oversee the daily operation of the department, including working closely with both Contract Processing and Sales departments to assist in running a smooth and efficient operation.
DUTIES
Perform daily closing/deeding transactions
Train and update new Closing Officers on new techniques to improve rescission rate
Keep reports on the stats of the Departments rescission rate
Coordinate schedules and Closing Officer rotations with the Contract department
Responsible for assisting with scheduling for the Deeding Department
Attend breakfast on a regular basis, monitor breakfast locations, report issues to Welcome Group Manager (where applicable)
Track tour flow lists to monitor staffing needs
Coordinate Deeding Department status reports with corporate.
Contact for Sales and In House departments
Maintain daily/weekly/monthly labor budget, deals per Closing Officer, to meet department guidelines
SUPERVISORY RESPONSIBILITIES Train and update Closing Officers on new techniques to improve rescission rate, Coordinate schedules and Closing Officer rotations.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE Bachelor degree (B.A.) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS Ability to read analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions form groups of managers, clients, customers, and the general public.
CERTIFICATES, LICENSES, REGISTRATIONS Time Share Real Estate License and/or Escrow License. Notary Public License.
Additional Information
Why Westgate?
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Westgate Resorts prides ourselves on the safety and health of our team members against Covid-19 and follows all applicable laws and guidelines
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.
