Customer Service Representative (CSR), Inside Sales Representative (ISR), Counter Sales, Office Manager needed. We specialize in all things glass. Location opened in 2019, Glass Doctor of Mechanicsburg offers quick and affordable glass services to business, home, and auto owners. Glass Doctor of Mechanigsburg is part of the Glass Doctor network of more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. We are always looking for people with the right stuff to be a part of our team.
The Inside Sales Representative (ISR)will provide exceptional customer service in person, on the phone, and via the internet. In addition, he or she performs in a sales capacity by promoting Glass Doctor's full portfolio of products and services. The ISR must work to maximize revenues while ethically balancing the needs of the customer with solution options. Manage office paperwork flow and schedule and network well with the other teammates in a fast-moving office environment.
Our ideal candidate has a desire to be part of a close-knit hard-working office family. They should possess outstanding communication skills, true multi-tasking experience and a willingness to learn all aspects of our Glass Service Business. Our most successful teammates in this position have a high school diploma, GED, or equivalent. And they often have some higher or continuing education coursework. The best fit will have a minimum of one-year customer service experience, excellent computer skills, strong phone skills, and solid math skills.