Open: IT Project Manager
Location: 100% Remote
Duration: (6-12 Month Contract)
The IT Project Manager Consultant will manage multiple medium / large projects for a specific Operations Program. S/he works closely with the solution engineers, operational support staff, and internal Program Manager within the Technology Project Management group, supporting them during the planning and execution phases of projects, once the solution has been defined and accepted. This IT PM is reliable and responsive, with the ability to manage projects end-to-end including planning, communication, issue resolution, and change management.
Essential Job Functions
Manage cross-functional technology & business teams in the creation and maintenance of project
schedules for medium/large complex projects, based on work activities and estimates provided by
the solution engineers
Control release scope by ensuring the change request process is strictly followed throughout life of the project.
Coordinate activity, drive progress, and track status against project plans, timelines and changing priorities from initiation through closeout
Communicate status of schedules, open issues, etc. to internal IT Program Manager and leadership. Maintain online dashboards, status reports, and issues lists as required.
Identify internal and external project risks, develop risk mitigation plans, and assist the project team in removing constraints
Manage project issue identification, tracking, resolution or escalation as required, and communication with key stakeholders
Identify and effectively manage remediation efforts resulting from shifting priorities, demands and timelines
Track project time reporting and budget forecasts vs. actuals
Specific Requirements (Technical Knowledge, Software, Etc.)
Working knowledge of MS-Office Suite and project management tools including MS Project and/or Smartsheets
Working knowledge of Google Suite including Sheets, Docs, Slides, and Google Drive
Proven experience working with technical network operations personnel across varying functional areas
Ability to work independently
Possess excellent interpersonal, oral and written skills
Experience leading applications/system implementations
Strong understanding of and experience with SDLC concepts including Waterfall and Agile methodologies
5+ years' experience in IT project management
Additional Skills (would like to have but not required)
Network or software development experience a plus
Past project management work within other job functions
Previous use of JIRA/Confluence
Working knowledge of the IT systems or business functions in the telecommunications industry.
Examples include, but are not limited to call routing, BSS/OSS platforms
College degree required, BS in related discipline preferred
PMP certification preferred