LOGISTICS SALES OPERATIONS

• Handles domestic and international transportation from suppliers to destination.
• Develops and maintains operational plans to include all business requirements of customers.
• Provides pricing for ocean/air/trucking freight with carriers, 3rd party logistics providers.
• Maintains daily communication with customer and 3rd party carriers to ensure all inventory and shipping orders in good place.
• Sop/work instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensure operational sop compliance.
• Coordinates cargo bookings(ocean/air/express) and manages delivery to destination correctly, ensuring that all related parties such as carrier, warehouse and truckers arrange shipment correctly.
• Troubleshoot all events from booking to delivery in a timely way.
• Daily liaison with customer, carriers, internal staffs to coordinate booking, pickup, tracking and proof of delivery with appropriate documentation.
• Maintain essential documentation with up to date information and ensuring that it is collated and stored so as to be readily accessible.
• Perform activities to meet customer satisfaction and share business information with related parties through regular contact (i. E., phone, email).
• Monitor account issues and communicate/liaison with management to implement/drive solutions.
• Recommend when changes are needed in current processes.
• Reporting as needed (service failure report, claim/damage report, others).
• Accuracy of data entry into cello and other systems as needed.
• Monitors trend and report changes to management for action.
• Logistics system modules(fis/tms/wms) capability to manage inbound and outbound shipments, transloading and kpi management.

• 3+ years of work experience in freight forwarding or logistics industry (ocean / air carrier).
• Highly organized with ability to manage multiple projects, while paying close attention to detail.
• Excellent analytical and problem solving skills.
• Great interpersonal skills, with ability to communicate openly and effectively.
• Works well under pressure and has a sense of urgency.
• Strong work ethic.
• Outlook, microsoft office application such as excel/power point/word.
• Bachelor’s degree preferred.

• Medical, dental, vision, prescription, 401k, paid time off (pto).

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

The Logistics Sales Operations will handle domestic and international transportation while optimizing operations and provide satisfactory customer service and maintaining data entry and reporting. This position includes Logistics Operation Management of trucking, ocean and air cargo.

To learn more about Samsung SDS America, Inc. please visit .