Provides technical and analytical support in a global markets operations function for one or more operations product areas. Responsible for the analysis and resolution of complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. May manage projects and/or the introduction of new initiatives, systems, products/services and processes, coordinating necessary expertise across multiple operations functions and/or products. As a technical expert, may also function as an informal team lead, providing work direction and technical guidance to less experienced employees in resolving complex transactions and operational problems. Requires extensive experience in an operations support function with thorough working knowledge of fundamental business structure and operational aspects for specific transactions and products. As a technical expert, will consult on a wide variety of topics across functional and business support lines.
LOB Specific Description:
The MLI Settlements Operations Analyst plays an integral role in the support of hedge fund / professional trading group clients and our institutional trade desks. The position includes providing operational support to the BU and MLI Entity clients directly on reporting and trade research. Responsibilities include, but aren't limited to: Inventory management, fail research on securities lending between the stock loan desk and MLI PB clients, conducting research in regards to reclaims, erroneous trade bookings and treasury settlements.
Internal reconciliation and fail research of all MLI Stock Loan transactions
Following up with the Stock loan desk and contra brokers directly to resolve aged fails
Prioritizing and mitigating risk on treasury settlements
Performing detailed root cause analysis.
The role includes interaction with the Front Office Business Unit and other internal support departments such as the stock loan desk, Corporate Actions and counterparts in EMEA, APAC and AMRS regions.
Ability to multi-task and operate under high pressure situations.
Strong PC and Microsoft skills (Excel, Word, Access, etc.).
Excellent communication skills both verbal and written.
Interpersonal skills must be very strong and team player.
Must have a keen ability to efficiently manage time and priorities.
Must be able to bring proactive and innovative business processing solutions to completion within deadlines and with minimal risk to the organization
Prior prime brokerage operations experience.
Previous experience with MLI entity clients and counterparts.
Keen understanding of Stock Loan Systems such as BTM, GSL and TESS.
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
Excels in working among diverse viewpoints to determine the best path forward
Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
Commitment to challenging the status quo and promoting positive change.
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world