Software And Programming Technician - Mercedes-benz

RBM of Atlanta

Job Information

We are looking for a technician to join our team and handle our vehicle programming and software updates. Training will be provided!

This job is located in Atlanta, GA


RBM of Atlanta is a privately owned and family operated Mercedes-Benz dealership with a focus on taking excellent care of our employees which allows us to take amazing care of our clients. We were awarded “Best of the Best” from Mercedes-Benz for 2018 - Georgia's only 5 time winner. We have the largest service center and the largest parts inventory in the state of Georgia. We are deeply established in the southeast and have been Atlanta’s Mercedes-Benz Connection since 1964. RBM of Atlanta has a diverse Drug-Free workforce and is an Equal Opportunity Employer.


Relocation Bonus Available

High flat rate (or hourly) based on experience and certifications

$20-$38 per hour + big bonuses

Multiple performance and customer satisfaction bonuses

Relocation allowance and signing bonus (if applicable)

Paid holidays, sick time, and vacations

Paid training and certification

Certified Mercedes-Benz Technical Trainer on staff

Flexibility to train technicians familiar with other brands, including: BMW, Lexus, Infiniti, Acura, Cadillac, Honda, Toyota, Ford, GM, Chrysler, Nissan, etc.

Technical refresher courses allow seasoned techs (coming from other car brands) to “test out” and quickly become Mercedes-Benz Certified

Climate-controlled facilities with state-of-the-art equipment

Company supplied Snap-On tool boxes, Snap-On roll-around carts, and specialized Mercedes-Benz tools

Competitive insurance and retirement benefits available

Medical coverage and wellness program

Company contribution to Health Savings Account for eligible HDHP participants

Dental insurance

Long-term and short term disability insurance

$25,000 company-paid life insurance for full-time employees (additional coverage available)

401(k) retirement plan with company match

Uniform and laundry allowance

Employee discounts for parts, service and vehicle purchases

Onsite parking

Responsibilities and Essential Job Duties:

Properly complete services and/or repairs according to applicable safety requirements and published procedures/work repair instructions.

Produce quality work that evidence pride of workmanship and make every effort to achieve the production objectives set by management.

Accurately complete Multi-point Inspections and record results.

Ensure customers’ vehicles are returned to them as clean as they were prior to being serviced.

Maintain an inventory of normal mechanic’s tools.

Properly use the special tools and equipment provided by the Service Department and return promptly. Use shop supplies and materials in a practical and economical manner.

Proactively communicate potential issues with Service Advisors, Parts department, management, and other departments in order to provide the best possible customer experience and fix-it right the first time.

Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.

Follow safety protocols and team lifting techniques.

Complete required MB and dealership training. Review technical bulletins and other publications as assigned by management.

Abide by company policy and departmental best practices and procedures. Perform other duties as assigned.

Requirements and Qualifications:

Prior to being employed, applicants for employment must participate in RBM’s normal screening process which includes: completing a full employment application; satisfactory criminal, credit and driving records checks (where applicable); in-person interviews and other inquiries.

High school diploma or the equivalent.

Authorized to work in the USA for any employer.

Basic communication and problem solving skills.

Basic mathematical skills using American units of measure.

Physical demands include: constantly position body and move in order to retrieve cars from parking lot, diagnose and repair vehicles; detect and identify vehicle issues and shop safety concerns; exert force to move/manipulate objects (up to 100lbs occasionally, 65lbs frequently, 25lbs constantly); operate tools and equipment; repetitive motion.

Work is conducted inside, outside, and in a shop environment in proximity to moving vehicles, mechanical equipment, with exposure to chemicals, and moderate to loud noise levels.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

RBM of Atlanta

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